Hi, Any help with this error and not getting the a...
# ask-metaflow
h
Hi, Any help with this error and not getting the artifacts in metaflow UI:
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Traceback (most recent call last):
  File "/usr/local/bin/ui_backend_service", line 33, in <module>
    sys.exit(load_entry_point('metadata-service', 'console_scripts', 'ui_backend_service')())
  File "/root/services/ui_backend_service/ui_server.py", line 152, in main
    loop.run_forever()
  File "/usr/local/lib/python3.11/asyncio/base_events.py", line 607, in run_forever
    self._run_once()
  File "/usr/local/lib/python3.11/asyncio/base_events.py", line 1922, in _run_once
    handle._run()
  File "/usr/local/lib/python3.11/asyncio/events.py", line 80, in _run
    self._context.run(self._callback, *self._args)
  File "/usr/local/lib/python3.11/site-packages/aiohttp/web_protocol.py", line 452, in _handle_request
    resp = await request_handler(request)
  File "/usr/local/lib/python3.11/site-packages/aiohttp/web_app.py", line 543, in _handle
    resp = await handler(request)
  File "/usr/local/lib/python3.11/site-packages/aiohttp/web_middlewares.py", line 114, in impl
    return await handler(request)
  File "/root/services/utils/__init__.py", line 89, in wrapper
    err_trace = getattr(err, 'traceback_str', None) or get_traceback_str()
  File "/root/services/utils/__init__.py", line 84, in wrapper
    return await func(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/root/services/ui_backend_service/api/log.py", line 113, in get_task_log_stderr
    return await self.get_task_log(request, STDERR)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/root/services/ui_backend_service/api/log.py", line 220, in get_task_log
    lines, page_count = await read_and_output(self.cache, task, logtype, limit, page, reverse_order)
                        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/root/services/ui_backend_service/api/log.py", line 261, in read_and_output
    raise LogException("Cache returned None for log content and raised no errors. \

services.ui_backend_service.api.log.LogException: Cache returned None for log content and raised no errors.             The cache server might be experiencing issues.
h
So the UI comes up but isn't able to load the artifacts? Is the DB up? Do you see anything in the metadata service logs?